About
Areas of Expertise
Operations
Operations Transformation
Process Improvement
Workflow Redesign
Operational Excellence
People & Change
Unionized Workforce Management
Change Management
Cross-Functional Leadership
Workforce Optimization
Stakeholder Management
Technology & Data
Technology Enablement
Excel Automation & Reporting
AI Workflow Integration
Budget & Forecasting
Strategy
Business Process Improvement
Project Management
Continuous Improvement
Scalable Business Solutions
I didn't have a head start. I just refused to stop.— Jose Bobadilla
Words I Live By
Aut Viam Inveniam
Aut Faciam
"I will either find a way, or make one."
— Hannibal Barca · Carthaginian General · 247–183 BC
Experience
Operations Manager
Caesars Entertainment · Paris & Bally's / Horseshoe · Las Vegas, NV
- Manage daily operations across two major Las Vegas resorts encompassing 300,000 sq. ft. of convention and event space.
- Resolve high-impact operational issues in real time while maintaining service quality and continuity.
- Designed and created Excel-based decision tools to standardize event-equipment calculations, improve forecasting, and reduce manual work.
- Managed workforce planning and resource deployment in a unionized environment.
- Coordinated vendors, technology partners, facilities, and internal teams to execute business objectives.
- Created repeatable procedures and knowledge resources to strengthen consistency and team performance.
- Led workflow standardization initiatives that improved adoption and execution consistency.
Operations / Banquet Manager — Marriott Voyage Program
Marriott International · JW Marriott Starr Pass Resort & Spa · Tucson, AZ
- Selected for Marriott International's Voyage Leadership Development Program — a selective 12-month program placing graduates into manager-level roles. Completed December 2018.
- Managed banquet and F&B operations including forecasting, inventory control, and audit support.
- Completed cross-functional rotations across hotel operations, participating in P&L critiques, budgeting, forecasting, and performance reviews.
Task Force Banquet Manager
Sheraton Waikiki & The Royal Hawaiian · Honolulu, HI
- Served on task force during labor-dispute operations, coordinating management, contracted labor, and event clients.
- Executed large-scale events on compressed timelines through rapid staffing and contingency planning.
Property Manager
Independent · Las Vegas, NV
- Reviewed and enforced lease contracts; implemented systemized documentation and vendor audits.
- Used Excel and CRM-style tracking to optimize rent collection and maintenance efficiency.
AI-Enabled Operations Automation
Independent · Las Vegas, NV
- Designed and deployed a personal AI environment using local language models to support workflow automation, knowledge management, and operational productivity.
- Configured and managed AI tools and automation workflows using open-source platforms.
- Developed AI-assisted processes to improve information accessibility, documentation, and decision support.
- Evaluated and optimized AI workflows to improve reliability, usability, and operational effectiveness.
Operations Manager
Caesars Entertainment · Las Vegas, NV
- Built Excel-based decision tools to standardize calculations, improve forecasting, and reduce manual work.
- Improved efficiency through process optimization, automation, and standardized workflows.
- Leveraged Salesforce CRM, Delphi, and Oracle-based systems to manage operations at scale.
Projects
Work I've built outside the job description — because the fastest way to understand a tool is to build one.
Skills
World Traveler
I believe the best way to grow as a hospitality and operations professional is to experience it firsthand around the world. Traveling across Asia has given me a deep appreciation for how different cultures approach service, community, and human connection. I like to sit down, slow down, and observe — not just the big picture, but the little things. The details others walk past. Every trip brings back fresh ideas and a stronger conviction that my next chapter belongs in Asia.
Education
Executive MBA
UNLV — Lee Business School
Cohort 20 · Executive MBA Program · Class of 2022
UNLV EMBA ↗Bachelor of Science
UNLV — Lee Business School
Business Administration · Class of 2017
Lee Business School ↗Voyage Leadership Development Program
Marriott International
Selective 12-month leadership development program · Completed 2018
Marriott Voyage ↗Contact